If you have any questions about our services, applications, or your account, our team is here to help. Please use the contact form below to send us a message, and a representative will respond as quickly as possible.
During business hours, we typically respond within 15 minutes. Our support team operates across Canada, with locations in Ontario, British Columbia, and Nova Scotia, ensuring fast, reliable customer service across multiple time zones in Canada.
We are available on weekends and holidays as well, and applications and inquires can be submitted and processed during this time. Our goal is to provide great customer services and support when you need it the most.
All of our loans are same-day loans. Once your contract has been signed and approved, funds are typically sent to the email address on file within 15 minutes, depending on processing and verification.
For direct assistance, you can also reach us by email at getpaid@mycanadapayday.com or by phone at 877 730 8406.
Our live chat program is also available during the day for general inquiries and quick support, allowing you to connect with a representative or leave a message for follow-up.
For quick answers, please visit our Frequently Asked Questions
Our Contact Information is Below:
Telephone Us: 604-630-4783 or Toll Free at 877-730-8406
Hours:
Monday to Friday : 8:00 am to 12:00 am (Midnight) Atlantic Standard Time
Saturdays : 8:00 am to 9:00 pm Atlantic Standard Time
Sundays : 1:00 pm to 9:00 pm Atlantic Standard Time
Monday to Friday : 7:00 am to 11:00 pm Eastern Standard Time
Saturdays: 8:00 am to 8:00 pm Eastern Standard Time
Sundays: 12:00 pm to 9:00 pm Eastern Standard Time
Monday to Friday: 4:00am - 8:00pm Pacific Standard Time
Saturdays: 4:00 am to 5:00 pm Pacific Standard Time
Sundays 09:00am - 5:00pm Pacific Standard Time
Email Us: getpaid@mycanadapayday.com
Or fill out this form and we'll get back to you ASAP!